Practices, achievements, and future objectives
Credits
Analysts
Ms April Ong Vano, Head of ESG
Ms Linh Ha, Senior Analyst
Ms Amanda Chan, Analyst
Research
Mr James Tan
Overview
Quest Ventures’ Communication on ESG Progress is a showcase of the firm’s current practices, achievements, and future objectives in enhancing its ESG policy. Environmental stewardship is a core component of Quest Ventures’ investment strategy. The firm actively seeks out and supports startups that prioritise sustainability and address critical environmental challenges. Its social responsibility efforts are centred around creating inclusive and equitable opportunities for all while adhering to global human rights and labour practices. Quest Ventures upholds the highest standards of accountability, transparency, and ethical conduct through its governance framework.
Quest Ventures has engaged with a select number of its portfolio companies to establish a baseline understanding of current practices and intentions to integrate ESG policies. This approach allows the firm to align its strategy and build capacity and knowledge exchange on sustainability. This report includes a showcase of startups that are at the forefront of innovation and impact, addressing critical environmental and social issues. Their successes not only reflect their commitment to sustainability but also demonstrate the potential for positive impact through responsible entrepreneurship.
Foreword
Mr James Tan
Managing Partner
Quest Ventures
As a venture capital firm, we have the unique opportunity and responsibility to influence the next generation of businesses. At Quest Ventures, we recognize that our investment decisions and the guidance we provide to our portfolio companies can have profound and lasting impacts. This ESG Report reflects our dedication to integrating environmental stewardship, social responsibility, and good governance practices across our organisation, as well as aligning our portfolio companies to embrace ESG initiatives.
Since establishing our Logical Framework Approach in 2019, we have gained a better understanding of practical approaches to measuring our ESG progress. By sharing our ESG journey, challenges, and successes, we aim to foster a culture of openness and continuous improvement. We hope this will inspire and inform our stakeholders, partners, and peers in the industry, encouraging a collective movement towards more responsible and impactful investing. We remain steadfast in our pursuit of excellence in ESG and look forward to continuing this journey together, striving to make a meaningful difference in the world.
Overview of the firm
Corporate Purpose Statement
Quest Ventures is committed to driving positive change and fostering sustainable development across Asia. The firm’s multi-dimensional ESG strategy pioneers a new standard in venture firms, emphasising support for various social good initiatives. From promoting financial inclusion and gender equality to advancing healthcare and education for all, Quest Ventures strives to create a more equitable society.
The firm’s impact acceleration initiatives encompass advocacy, strategic investments, and partnerships with leading organisations, amplifying the reach and effectiveness of its efforts. By collaborating closely with its venture portfolio and offering world-class benefits to its partners, Quest Ventures catalyses meaningful progress towards shared goals.
Quest Ventures firmly believes that responsible investment goes beyond financial returns, encompassing broader objectives such as environmental sustainability and social responsibility. Through selective participation in global initiatives and proactive measures to address challenges like greenhouse gas emissions, the firm aims to contribute to a more resilient and prosperous future.
Recognising the invaluable contributions of non-profit organisations and charities, Quest Ventures actively supports their endeavours to address pressing social issues. Whether through sponsorship, pro bono board directorships, or in-kind assistance, the firm stands alongside these organisations in their missions to create a better world for all. Quest Ventures’ focus areas include empowering youth, supporting the elderly, and fostering entrepreneurship, reflecting its commitment to driving positive change across generations and communities.
Diversified Portfolio
Quest Ventures manages a diverse portfolio of more than 100 companies across various funds. Its portfolio companies operate in over 150 cities across Asia, and its investments have been instrumental in creating more than 4,400 jobs. The firm’s strategic investments cover a broad range of industries, with a high concentration of companies operating in E-commerce, Software/AI, and FinTech. Quest Ventures’ investment strategy emphasises backing early-stage companies, often providing the first significant investment to help them disrupt their respective industries.
Importance of ESG in Venture Capital
As an investor in early-stage startups, Quest Ventures has an opportunity to integrate ESG policies and practices as portfolio companies begin to shape their businesses. This allows for sustainable business practices to become part of the foundation of positive values, leadership culture, and a mission-driven approach for the startup companies. From the startup industry, technology companies will emerge that scale to have global reach and impact across their value chain, from building their products to widespread use by customers and society at large. Providing capital with a responsible investment approach can significantly contribute to sustainability, solving pressing challenges, and improving lives through innovation and technology. By building a portfolio with ESG factors, a sustainability-themed investing strategy is implemented.
Asia’s potential is ultimately realised in its people. By the end of 2023, Quest Ventures’ portfolio of over 100 venture-backed companies operated in more than 150 cities across Asia, creating employment and advancement opportunities for more than 4,400 employees, while their Enterprise and ESG efforts directly impacted thousands more.
Responsible Investment: Policy and Principles
As signatory to the Principles of Responsible Investment (PRI) supported by the United Nations, Quest Ventures commit to the following where consistent with our fiduciary responsibilities:
Principle 1: Incorporate ESG issues into investment analysis and decision-making processes.
Principle 2: Incorporate ESG issues into our ownership policies and practices.
Principle 3: Seek appropriate disclosure on ESG issues by the entities in which we invest.
Principle 4: Promote acceptance and implementation of the Principles within the investment industry.
Principle 5: Work together to enhance our effectiveness in implementing the Principles.
Principle 6: Report on activities and progress towards implementing the Principles.
On top of the PRI Principles, Quest Ventures adopt a pragmatist philosophy to Responsible Investment, integrating Environmental, Social and Governance (ESG) factors into investment decisions and ownership with the objective of providing better risk-adjusted returns, particularly over the long term. Moreover, the firm upholds the Ten Principles of the UN Global Compact and supports the principles of the Carbon Pricing Leadership Coalition.
Environmental Impact & Stewardship
Current Practices and Goals
Quest Ventures integrates investment criteria, improving operational policies, and engaging portfolio companies to adopt sustainability practices. Recognising the increasing importance of ESG considerations in venture capital investments, Quest Ventures develops its capacity to enhance and advocate integration, including training, education, and collaboration with ESG experts and networks.
By adhering to the UN Global Compact and UN Principles for Responsible Investment, Quest Ventures incorporates exclusion and ESG criteria into its decision-making process. The firm will not invest in companies deemed to be in breach of the Principles on human rights, labour, environment, and corruption. It ensures that investments across its portfolio remain responsible and consistent with these Principles, and continues to support entrepreneurs in adopting best practices for ESG integration. Quest Ventures is dedicated to continuous improvement in its environmental practices, regularly reviewing and updating policies to reflect emerging best practices, technological advancements, and evolving stakeholder expectations.
Exclusion List
- Activities or materials deemed illegal under host country laws or regulations or international conventions and agreements
- Cross-border trade in waste and waste products, unless compliant to the Basel Convention and the underlying regulations
- Destruction of High Conservation Value areas
- Forced Labour or Child Labour
- Pornography or Prostitution-related activities
- Production or trade of illegal drugs or narcotics
- Unsustainable agriculture practices, farming and fishing methods
- The development, production or trade of Weapons
Portfolio Engagement
The majority of Quest portfolio companies surveyed for the report do take into consideration environmental implications of their business operations to a certain extent or have expressed interest to learn more about it. However, the degree to which each implements environmental responsibilities varies from company to company. While the actions taken are generally limited to date due to the lack of resources as the nature of early stage startups, there are signs of efforts to enact environmental factors in their operations.
Social Responsibility & Impact
Social Responsibility Policy
Human Rights and Labor Practices
- Respect for Human Rights: Ensure that all portfolio companies adhere to international human rights standards, such as the UN Guiding Principles on Business and Human Rights.
- Fair Labor Practices: Promote fair labour practices, including fair wages, reasonable working hours, and the right to collective bargaining.
- No Forced or Child Labour: Prohibit the use of forced labour, child labour, and any other forms of modern slavery in the operations of portfolio companies.
Health and Safety
- Safe Working Conditions: Ensure that all portfolio companies provide safe and healthy working conditions for their employees, adhering to relevant health and safety regulations and standards.
- Employee Well-being: Promote employee well-being through wellness programs, mental health support, and work-life balance initiatives.
Diversity, Equity, and Inclusion (DEI) initiatives
Inclusive Workplace: Foster inclusive workplace by promoting diversity in terms of gender, race, ethnicity, age, disability, and sexual orientation.
Equal Opportunity: Ensure equal opportunity in hiring, promotion, and compensation practices across all portfolio companies.
DEI Training: Provide diversity, equity, and inclusion training for employees and portfolio companies.
Community Engagement & Partnerships
Local Community Support: Encourage employees and portfolio companies to engage with and support local communities through initiatives such as job creation, local sourcing, and community development projects.
Philanthropy and Volunteering: Promote corporate philanthropy and employee volunteering programs to support social causes and community initiatives.
Social Impact Accelerator: Quest Ventures, in partnership with the Singapore Centre for Social Enterprise (raiSE), launched the Social Impact Accelerator which aimed to support budding impactful startups by providing financial and non-financial support to help them improve their competencies and gain access to regional and global markets. Through the acceleration program, startups companies have collectively pitched to over 200 investors, corporates, government organisations, and other stakeholders across Asia. Some companies have also successfully raised their next funding round within a few months and gained footholds in markets such as Australia, Malaysia, Indonesia, and Vietnam.
Social Impact Catalyst: Quest Ventures supports the Social Impact Catalyst, a non-profit organisation, across Southeast Asia. The firm believes in the value of developing the skills and mindsets of Asia’s youth. Through practical projects and experiences, youths are empowered to use their talent and skills for the community. The young men and women are ready to be catalysts for positive change in the future.
Portfolio Engagement
Quest Ventures portfolio companies have made significant progress with their social responsibility efforts, implementing internal practices and policies that reflect their commitment to social responsibility and fostering an inclusive workplace.
Internal practices
- Benchmarking with industry remuneration, implementing flexible working hours and hybrid remote work arrangement.
- Complying with the Singapore’s Ministry of Manpower employment requirements and pro-hiring of seniors.
- Introducing permanent hybrid work arrangements, bizSafe best practices and well-being program.
- Having company policies and HR guidelines in place to ensure fair wages, benefits to employees in accordance with the law.
- Providing fair remuneration and fostering an inclusive and empowering work environment.
- Implementing a hiring process that promotes diversity and inclusion.
- Conducting an annual employee satisfaction survey to gather feedback and making adjustments based on the input received.
Community initiatives
- Donating usable devices to the B40 community regularly.
- Donating food when natural disasters hit within the local region.
- Working with beneficiaries and NGOs, hosting groups for educational activities.
- Tree planting, building capacity/capability for non-profits.
Governance Principles and Practices
Current Practices
Quest Ventures believes that strong governance is the foundation of sustainable success. Its governance principles and practices are designed to promote accountability, transparency, and ethical behaviour across all levels of the organisation. Quest Ventures is committed to upholding the highest standards of governance to ensure that its operations align with its values and the interests of its stakeholders.
At Quest Ventures, the Compliance Manual serves as the cornerstone of its governance practices, outlining the ethical standards and expectations for all employees. It provides clear guidelines for decision-making and behaviour, ensuring that all actions align with the company’s core values. Some of its key components include the Code of Ethics and Professional Conduct, Confidentiality, Data Privacy and Protection, Prohibited Market Conduct and Insider Trading, Anti-Bribery and Corruption, Anti-Money Laundering and Countering the Financing of Terrorism, Whistleblower Policy, and Complaints Handling.
By adhering to these guidelines, Quest Ventures ensures that all employees operate within a robust governance framework that promotes ethical behaviour, compliance with laws and regulations, and a culture of integrity and accountability.
Portfolio Engagement
Almost 90% of the respondents from the Quest portfolio conduct regular reporting to their Boards, highlighting their commitment to maintaining transparency and strong governance practices. However, the integration of specific ESG-related commitments into these reports remains limited at this stage of startup development. Most companies have yet to incorporate commitments related to sustainable development, human rights, or climate change into their regular reporting frameworks. While there is awareness of these critical issues, the formalisation and systematic integration into business practices are still evolving.
This ongoing effort reflects the dynamic nature of ESG practices within the portfolio, underscoring both the progress made and the potential for further development. As these companies continue to mature, greater integration of sustainable development, human rights, and climate-related commitments is anticipated, reinforcing their dedication to long-term sustainability and ethical business practices.
Startups Showcase
Carousell
- Carousell is the leading multi-category, multi-brand platform for secondhand e-commerce in Greater Southeast Asia. Their online marketplace simplifies the process of buying and selling preloved items.
- Carousell published their own Circular Economy Impact Report in 2023.
- Carousell’s users avoided 116,577 tonnes of carbon emissions in 2022, the equivalent to 5.3 million trees absorbing CO2 per year.
ERTH
- ERTH is a provider of e-waste recycling services. They collect and recycle electronic waste from households and businesses through freelance gig economy workers, providing clients with convenient, fast, and good value for recyclable electronics.
- Through ERTH’s e-waste recycling initiatives, 1,500,000 kg of e-waste was successfully diverted away from landfills and the informal sector.
PackAge+
- PackAge+ creates sustainable packaging from recycled plastic bottles and glass, enabling businesses to ship products with lower CO2 emissions. This waterproof packaging can be reused over 50 times, saving at least 1.25kg of CO2 per use.
- “We track every step in the manufacturing process of recyclable packaging. We actively develop relevant software products and collaborate with related institutions to ensure that the reduced carbon emissions comply with the 14067 standards.”
Ion Mobility
- Ion Mobility designs, engineers and manufactures next-generation smart electric motorcycles and charging and energy storage solutions.
- Their vision is to lead the region’s transition towards a low-carbon economy across Southeast Asia.
- Ion Mobility’s flagship ION M1-S electric motorbike features:
- 150 km range
- 4.3 kWh capacity
- Charge up to 100% in 3.5 hours
- Top speed of 105 km/h
- 26 litres of under the seat storage
GajiGesa
- Gajigesa is a financial wellness application intended to improve the financial security of employees. The application encourages employees to participate in economic activities which enable them to become financially independent.
- GajiGesa’s Earned Wage Access (EWA) allows employees to access funds during emergencies, providing them with peace of mind and increased financial security.
Cerebra AI
- Cerebra AI is an early stroke detection software. The company uses generative AI to detect acute ischemic stroke within 5 minutes using non-contrast CT, enabling hospitals to quickly diagnose and treat stroke patients in the critical time window.
- CerebraAI Heatmap uses Generative AI to quickly analyse Non-contrast CT (NCCT) cases, identifying areas and potential abnormalities within brain tissues.
Dolbom Dream
- Dolbom Dream is the manufacturer of a smart vest intended for people with developmental disabilities. The vest utilises deep touch pressure therapy to help them alleviate stress and anxiety through artificial intelligence-controlled air pressure.
- Ergonomically designed with Deep Touch Pressure effect, the smart vest provides psychological comfort through the feeling of being hugged by automatically inflating air when the wearer feels anxious or in a stressful situation.
Vulcan Augmetics
- Vulcan Augmetics delivers AI-powered and affordable prosthetics solutions for emerging markets. They developed the world’s first multi-grip myoelectric hand for amputees.
- The Vulcan Myoelectric Multi-Grip Hand offers 3 adjustable thumb positions, 06 practical grip options, and 360-degree wrist rotation. With its intuitive control through EMG technology, the Vulcan hand adapts to the user’s unique muscle signals in just 1 minute.
- Vulcan Augmetics actively takes action to reduce their carbon emissions by lowering the number of clinic visits per user, which cuts carbon through travel costs.
Journey Forward
Looking ahead, Quest Ventures is committed to further advancing its ESG initiatives and taking steps forward to reach its sustainability goals. The firm will continue to collaborate with leading organisations and experts to leverage their knowledge and best practices. Quest Ventures will advocate for responsible investment and aspire to be leaders and partners for the investment community to follow. The firm strives to create value and positive change for its investors, entrepreneurs, and the broader startup community. Together, Quest Ventures aims to build a more sustainable and equitable future.